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I recently had the chance to tour the United Airlines Addis Ababa Office and I had a great time. I chose to visit the office rather than speak with customer care over the phone since I had some worries about my next journey, namely concerning baggage regulations and seat preference. A pleasant atmosphere was created by the staff's professionalism and friendliness from the moment I arrived. I didn't have to wait long before an agent helped me, and the office was well-organized. The process went smoothly because of their friendly approach and clear explanations, which made sure all of my worries were handled effectively and professionally.
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